Information Services

Responsibilities


Information Services provides technology management for all County departments. The division is separated into three work units:

Operations


The Operations Unit oversees the daily operation of all servers, their operating environment and the data communications network.

Desktop Computer Support & Procurement


The Desktop Computer Support and Procurement Unit provides direct assistance to County staff through its helpdesk operation. This unit also coordinates the full life cycle of desktop computers, including procurement, maintenance, repair, replacement and surplus.

Applications Support & Consulting


The Applications Support and Consulting Unit function helps departments achieve maximum utilization from Information Technology applications.

Mission


The mission of Information Services is to optimize, coordinate, and deploy County Information Technology resources to support effective delivery of County public service.

Goals & Objectives


  • Assist County departments to acquire, implement, and use appropriate technology-based applications.
  • Minimize cost and maximize effectiveness of desktop computing devices.
  • Support County business by providing robust, efficient, and problem-free computer and data network operations.